SLC Times

The VA Salt Lake City Health Care System, subsidiary 660 in Salt Lake City, Utah, scheduled 32,186 pending appointments during the period ending December 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 29,243 had a wait time of 30 days or less (90.9%) and 2,943 appointments (9.1%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
660	Salt Lake City	32,186	29,243	2,943
660GB	Ogden	2,912	2,748	164
660QA	Idaho Falls	1,613	1,555	58
660GA	Pocatello	1,510	1,324	186
660GJ	West Valley City	1,255	1,212	43
660GG	St. George	1,202	1,064	138
660GE	Orem	1,181	1,045	136
660GD	Roosevelt	796	767	29
660QB	Price	61	33	28
660GK	Elko	42	41	1
660QC	South Ogden	32	32	0

Source: U.S. Veteran's Administration